AV & IT Support


FFinePoint’s AV and IT support is your best option for getting the most out of your audiovisual and network technology investment, whether a new integration that is working out some glitches or older gear that could use some maintenance. No matter the status, having the peace of mind that comes with knowing there is expert AV and IT support available is one less thing to worry about when it comes to your busy workload.

Available on-call, on-site, or virtually via remote login, FinePoint support stands ready to help when needed. We offer customized service packages tailored for your specific applications. Our hands-on, proactive approach means we diagnose and troubleshoot not only immediate issues but work to prevent issues that may pop up over time

  • Commissioning & Validation

  • On-call Support

  • On-site Support

  • Maintenance Checks

  • Programming Adjustments

  • Advisement

Commissioning & Support Project Examples

AV & IT Support Remote Monitoring

Our team will work with you to set up remote access to your system utilizing remote agent hardware to actively monitor system health and provide access to equipment when needed.

Hardware Failures

While hardware replacement is outside of our coverage, FinePoint will cover small items such as HDMI cables, connectors, and related items. If new hardware is required, we will solicit vendor quotes and help negotiate the best possible pricing.

AV & IT Support Updates & Security

We will partner with you to ensure your system is updated and secure, providing quarterly firmware updates as needed.

Additional Pro AV & IT Support

Our goal is to maximize the value of your audiovisual investment. Additional services for technical support and system review needs are available on an as-needed basis.

Technology services for organizations of all shapes and sizes, let’s stay in touch.